PROBLEMS

SOLUTIONS

Bulbs flicking during operation
  • Disconnect all the connectors. Clean all connectors with alcohol. Wait more than 5 minutes to reset ballast micro-processer, then reconnect the connectors.
  • Inspect all the connections between ballast and vechicle wire harness.
  • Inspect all the connections between igniter module and HID bulb modules.
  • Inspect the fuses. Use at least 25 Amp fuse if both lights share the same fuse; Use at least 15 Amp fuse for each light if lights use separate fuses.
  • Determine if additional high-power relay wirings are required to provide sufficient power to the HID systems.
  • Do not loss mating or mis-wiring connections.

HID Bulb Modules won't fit
  • Inspect if you bought the appropriate bulb type for your vehicle. Select your vehicle make on the top left corner to display the bulb type for your vehicle.
  • Some vehicles require adaptors. Please contact us for information.

Headlights won't turn on.
  • Wait at least 5 minutes to reset the ballast micro-processer.
  • Inspect the car battery.
  • Inspect all connections between the bulb, ballast, & igniter.
  • Inspect the vehicle battery terminal.
  • Determine if additional high-power relay wirings are required to provide sufficient power to the HID systems.
  • Inspect the fuses. Use at least 25 Amp fuse if both lights share the same fuse; Use at least 15 Amp fuse for each light if lights use separate fuses.

Only ONE light works, although both lights are installed.

  • Inspect all connections between the bulb, ballast, & igniter.
  • Inspect the bulb that does not work.
  • Inspect the fuses. Use at least 25 Amp fuse if both lights share the same fuse; Use at least 15 Amp fuse for each light if lights use separate fuses.
  • Switch the failing bulb module to the working one to see if the problem remains. If the failing light now works, the bulb may be failed. If the problem still persists, the Ballast and/or Igniter may be malfunctioned.
  • Determine if additional high-power relay wirings are required to provide sufficient power to the HID systems.
  • To check the Ballast and Igniter, switch it to the working side of the vehicle. If the problem still persists, the Ballast and/or Igniter is malfunctioned. If HID system works properly, your vehicle connections, battery, alternator, etc. may have problems.

Headlights flash inconsistently.

  • Turn on the vehicle before turning on the lights.
  • Inspect that the battery has at least 12 Volts. Operating in insufficient power will damage the ballasts and VOID the warranty.
  • Determine if additional high-power relay wirings are required to provide sufficient power to the HID systems.

One light is brighter than the other.

  • Inspect for damage in the light housing.
  • Clean the lens of the light.
  • Inspect the positioning of lights to ensure both are at the same angle to the road.

Problems with lights when driving.

  • If the lights turn off while driving, safely pull over at once. Inspect the ballast mounting locations. It must be mounted as far from any high temperature area e.g. engine because high temperature can cause the ballast to turn off temporarily for safety. The ballast will turn on again when the temperature drops sufficiently.
  • If the lights vibrate while driving, ensure that the bulbs are securely installed in the light housing socket.
  • Determine if additional high-power relay wirings are required to provide sufficient power to the HID systems.

One or both light can't ignite initially. Bulb turns off after the vehicle just starts.

  • You MUST DISABLE Daytime Running Light or "Auto Switch-On" functions before the HID installation, please click here for more information. HID system requires a steady level of battery voltage of at least 12V initially. "Auto Switch-On" and Daytime Running Light functions draws power from the vehicle battery which causes the HID system to fail to initially ignite.
  • If you have Daytime Running Light, disable the Daytime Running Lights immediately to prevent damages to the HID systems. Please contact your vehicle dealer or manufacturer for more information.
  • HID systems may not operate properly with "Auto Switch-On" Headlight function. If you have "Auto Switch-On" Headlight function, ensure to switch the function to "Manual Switch-On" headlight mode.
  • To avoid further damages, always remember to start your vehicle before turn on the HID system.
  • Determine if additional high-power relay wirings are required to provide sufficient power to the HID systems.

On-board computer displays light failure warnings when the HID lights are turned on.

·         Purchase the "Disable On-board computer warning feature" option with the HID system.

·         Inspect for electrical current instability. Install additional wire relay if necessary.